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Service
Toll-free phone: 1.866.533.4166. Toll-free fax: 1.866.533.3611.
The offices of Echo-Lit are staffed:
Monday through Friday 9 a.m. to 5 p.m ET.
Echo-Lit, LLC, accepts a variety of payment options including most major credit and debit cards as well as personal checks, money orders and purchase orders from qualified school systems. Please do not send cash.
Please call 1.866.533.4166 with orders, questions, or suggestions for improving service.
Orders also may be placed by toll-free fax: 1.866.533.3611.
Click here to download a copy of our order form.
If an order is faxed, please include:
• The item's number, its title and the price
• A credit card or purchase order number
• The cost of shipping the order
If you need help calculating the shipping cost, please call 1.866.533.4166, and we can help.
We accept purchase orders from qualified school districts.
• Simply fax your purchase order to 1.866.533.3611
• Be sure to include item numbers and titles of the items ordered with the purchase order
• Please include the cost of shipping
When placing an order using a purchase order online:
• Fill out the online form at checkout using "purchase order" as the form of payment
• Once you have finished, please fax the purchase order to 1.866.533.3611 Attn: Jeanne
• The order will not be filled until we receive a copy of the purchase order
Orders placed via U.S. Postal Service should include:
• The item number of the product being ordered
• The title of the poster or set
• The price of the product
• A method of payment
• The cost of shipping your order
Mail all orders or other correspondence to:
Echo-Lit, LLC
607 Fort Hill Drive
Charleston, WV 25314
Orders and questions may also be submitted via e-mail at customerservice@echo-lit.com.
Our catalog is available for download from our Home Page (www.echo-lit.com). Click the icon in the lower left corner to begin the process. If you would like a printed catalog, please send your request to the e-mail address above.
Thank you for your business.
To obtain the status of an order, enter the confirmation number and click Go!.
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